Terms and Conditions
Important Shopper Information
Terms and Conditions of Sale of Goods
In these terms and conditions the following terms shall have the following meanings:
'We, Us, Our'
T A Berry (Lodge Radio) Ltd. (Trading as Berry Electrical), 509 London Road, North Cheam, Surrey, SM3 8JR.
T A Berry (Lodge Radio) Ltd. registered in England & Wales. Registered No. 00510630
Registered Office: The White House, 2 Meadrow, Godalming, Surrey, GU7 3HN. Company Number: 510630.
VAT No. 215 9194 57
A Contract for the sale of Goods by us to you.
Any Goods forming the subject of a Contract including parts of, or materials incorporated in, them as more particularly described upon this Website.
Our Website, the address of which is, www.berryelectrical.com
We hope this document will assure you of our commitment to correct and efficient online shopping. Our most valuable asset is our customer base and this information is here to ensure your safety and hopefully answer your questions regarding our business practice.
Our contact address and details are: Berry Electrical, 509 London Road, North Cheam, Surrey, SM3 8JR
Telephone: 0208 337 3288
Email address: firstname.lastname@example.org
The Price of the Goods is set out on the Website and the confirmation of order. The price is in Great Britain Pounds Sterling and includes all taxes or other duties due, including Value Added Tax, charged at the rate or rates applicable at the date of confirmation of order.
Instore prices may vary from our online prices.
If ordering by telephone, please mention that you have seen it on our site and we will match the online price.
Completing your Order
When you complete your details and the details of the Goods which you wish to purchase and submit them to us by clicking the "Complete Order" button you are offering to purchase the Goods at the price shown on the Website subject to these terms and conditions.
The Contract for the sale by us to you of the Goods is completed when we send to you our confirmation of order by email.
In order to buy Goods from us through this website you must be at least 18 years old. We reserve the right at our discretion to refuse to complete a contract for the sale of Goods to you.
Payment is made by credit card, debit card, PayPal or by telephoning us with your details. We cannot take Paypal payment on telephoned orders.
Once your order has been confirmed by us and payment completed, your Goods will be dispatched to you as soon as possible. We aim to process and dispatch all orders within 48 hours of receipt. Customers will be contacted if there order cannot be dealt with within this time frame. If for whatever reason the Goods which you have ordered are not available, we will inform you as soon as possible.
Delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to make an alternative arrangement for delivery.
Standard rate deliveries are by Royal Mail or carrier whichever we feel is more appropriate. We aim to dispatch all standard delivery rate orders within 48 hours. It is important to remember many of the items we sell will not fit through a letterbox. It is common practice in these circumstances for the delivery company to leave a card of attempted delivery. Occasionally the Royal Mail will also leave parcels behind a gate or out of sight to the side of the house. If your order has not yet arrived this is worth checking first.
Cancellation of Orders and Returns
In accordance with distance selling regulations, you have the right to cancel your Order for up to 14 days after the day of delivery.
In order to cancel your Order, you must notify us by email or in writing to our contact address within this 14 day period.
A refund of any monies paid by you to us for the Goods will be made within 7 days of your cancellation. If you have paid for the price of the Goods by credit or debit card or Paypal, your credit or debit card or Paypal account will be re-credited as soon as possible and in any event within the above 7 day period.
If you cancel your order you must take good care of the Goods and must return them to us at your own expense by recorded delivery within 30 days of cancellation of your order. If the Goods have been damaged whilst in your possession then you will be liable for the cost of repairing that damage.
The Goods must be returned unused with all packaging and seals intact and all fittings and guarantees enclosed.
Postage & packing charges will not be refunded.
Damaged or Faulty on Delivery
You should examine the Goods upon your receipt of them. If the Goods are faulty or damaged you must notify us at email@example.com within seven working days of your receipt of the Goods. We will provide you with full return details. Upon return of the faulty product we will, as appropriate, repair and return the Goods to you or deliver replacement Goods to you.
All of our supplied Goods have a manufacturer supported warranty. Should your product fail within this period please notify us at firstname.lastname@example.org We will advise on the specifics of the manufacturer warranty and, as appropriate, repair and return the Goods to you or deliver replacement Goods to you.
Please note that certain parts of Goods are considered as consumable items by the manufacturer. As such damage caused during their use may not be covered. For example, foil and cutting heads on electric shavers.
Extent of Liability
We make every effort to ensure that goods advertised for sale on the Website are described accurately. However, the descriptions of goods on the Website do not form part of the contract between you and us. They are designed to represent a general idea of the Goods. You should ensure that the goods which you are purchasing from us are suitable for your intended purpose. We do not give any warranty that the Goods, which you purchase from us, are suitable for your intended purpose.
We will not be liable to you for any loss or damage which you suffer as a result of any breach by us of this contract, including, but not limited to, consequential loss to you and/or loss or damage to the property of third parties. In any event our liability to you arising directly from our negligence will not exceed the invoice value of the Goods. Nothing in this clause will limit our liability for death or personal injury resulting from our negligence. This clause does not affect your statutory rights.
We make every effort to ensure that this Website is free from viruses or defects. However, we cannot guarantee that your use of this Website or any website accessible through it will not cause damage to your computer. It is your responsibility to provide adequate protection for your equipment which you use to access this Website. We will not be liable to you or to anyone else for any loss or damage which may be caused to any equipment arising as a result of your use of this Website.
Law and Jurisdiction
The contract shall be governed by English law and we and you consent to the exclusive jurisdiction of the courts of England and Wales. If you access the Website from locations outside of England and Wales you are responsible for complying with any laws applicable to that territory.
The contents of this Website are protected by the law of copyright.